Prescriptions

Repeat Prescriptions
You can order repeat prescriptions in 3 ways but please allow 48 – 72 hours for the return of your prescription.

Online
You will need to obtain a password from reception before you can use this service.

In Person
Tick off the medication you require on your repeat prescription list and put it in the prescription request box on the reception desk. If you don’t have your printed list, you can write what you require on a piece of paper or request a printout from the receptionist.

If the surgery is closed you can put your prescription request through the letterbox in a sealed envelope.

By Post
Please address the envelope to the surgery enclosing a stamped, self-addressed envelope if you wish the prescription to be sent back to you.

We do not take prescription orders over the phone unless you are housebound. Please call reception after 2.30pm if you wish to make a prescription request.

Generic Policy

Every drug has 2 names. It can be very confusing. For example NUROFEN is a trade name or marketing name, the generic or chemical name is IBUPROFEN. Similarly PANADOL and PARACETAMOL.

The Practice will prescribe generically, where possible, for a maximum 28-days supply of repeat medications.

Quantity of drugs allowed on each prescription
There has recently been a Government directive recommending that on any prescription the maximum quantity of drugs prescribed should be those needed for 28 days. If further supplies are needed then they should be repeated every 28 days. The Government say this would prevent wastage and save over 10% of the national drug bill.

Medicine wastage in North East Essex

Every year, NHS North East Essex spends approximately £50million on prescription drugs. It is estimated 10% – £5 million worth of these medicines are returned, incinerated and destroyed having never been taken or used. This £5 million could have been spent on healthcare and medicines which are needed.

Some wastage is inevitable and unavoidable but much of it isn’t. It is vital that patients receive the medicines they need but we know that many patients still automatically tick every item on their repeat prescription slip, even if they are not actually taking all of these medicines.

The more careful people are about what they reorder on repeat prescriptions the more money we would have to spend on healthcare locally. You could help us reduce this waste and save money by following these few simple rules when you order your repeat prescriptions:

  • Only order what you need – check your medicines before reordering.
  • Don’t tick all the items on your repeat list unless you really need them – they won’t be taken off if you don’t order them.
  • Do not mark items that you do not want on your repeat slip as this leads to confusion at the surgery particularly if some have a ‘tick’ and some have a ‘cross’ against them.
  • Tell your GP or pharmacist if there are items on the list you no longer take.
  • Return all unwanted medicines to your local pharmacy for safe destruction.

Over £150 million can be saved by preventing medicines waste. That could pay for 53 million extra prescriptions of medicines to help prevent heart attack and strokes. Please see the posters below for more information from the NHS on medicine wastage.

Medication Wastage Poster 1

Medication Wastage Poster 2