If you require a home visit, please try to telephone the surgery before 12.00 noon. The receptionist will request details of your medical problem to enable the visiting GP to assess how urgent the visit is.
If visits come in after 12.00 they will be sent to the clinician who will triage first before deciding on any further action to be taken.
Home visits should only be requested for patients who are seriously ill or housebound. Most medical problems are dealt with more effectively in the clinical setting of a well equipped surgery.
Your doctor can usually see several patients at the surgery in the time that it takes to make a single housecall.
A Housebound patient is on who:
Has a physical of psychological condition with documented evidence which states that it would be detrimental to the patient’s condition or recovery to travel.
OR Requires assistance from more than one person to get in and out of a vehicle.
OR needs medical/clinical support during a journey.
OR is wheelchair bound and has no carer available to assist them.
An individual will not be eligible for a home visit if they are able to leave their environment on their own or with minimal assistance to visit public or social recreational public services (including shopping).