Appointments

Every morning when the lines open at 08.00 we have a limited number of appointments released for the day, as well as any cancellations made. Should you need an appointment please call but please bear in mind that these are limited.

The same appointments will also be made available at 08.00 every day on our online booking system.

GP and Nurse Appointments

For clinical safety, every appointment has a 10 minute limit.

Please do not ask the GP or the Nurse to deal with more than one problem in this time.

If you have multiple problems, please prioritise them and book more appointments.

Double appointments can only be made at the discretion of the practice.

Telephone Triage

Daily when you contact the surgery between 08:00-10:00 your name can be added to the GP Telephone Triage List.

All patients added to this list will be called back by the GP and the GP will then triage the call and book an appropriate appointment with the available clinical team member if needed.

When doing this the reception team will need a 2 word reason for you to go onto the triage list to help aid the GPs when making calls.

Extended Hours

Every Saturday through February and March we run extended hours clinics seeing patients with minor illnesses. These can be booked in advanced only, which can be made via calling into the surgery and booking through the reception team.

Please view the poster for more information

This practice is working with other in North East Essex to deliver Extender Opening Hours/Minor Illness Hub; in order to deliver this service you may be offered an appointment at a neighbouring practice: East Lynne, Old Road, North Road, Frinton Road, Epping Close, Green Elms. In order for the clinician seeing you at that appointment to effectively treat you they will need access to your full medical records, you will be asked for your permission at the time of booking your appointment.

Minor Illness Hub – Minor Illness Hub

Ranworth Practice is working with other surgeries in Clacton through Clacton GP Alliance to offer a new minor illness service.

The Minor Illness Hub will offer Nurse Practitioner appointments at various selected times throughout the day 9.30am-6.30pm Mon – Fri. Appointments will be at Clacton Hospital, Tower Road, Clacton.Reception will need to ask for details of your problem to ensure the appointment with the Nurse Practitioner is appropriate and your consent will be requested.

Saturday Surgery

Starting January 2018 the practice can offer patients a Saturday morning clinic. This will be held on the first Saturday of every month and the clinic time will be 08:30 -11:30. There will be a GP and also a Nurse Practitioner available for our patients.

Online Appointments

To start using the online appointment service, you will need to register at Reception and obtain a password and username (we will need to see some form of photo ID). This service is available to patients over the age of 16 years.

SMS Messaging

You can now have a reminder of your appointment sent to your mobile phone on the day before at 13:00.  If you would like SMS messages sent to your phone you have to consent to the service and provide us with your mobile telephone number.

Nurse Clinic Appointments

Reception staff may need to ask you the reason for your appointment to ensure that you are seen in the correct nurse clinic.

  • Asthma Clinic
  • Dressings
  • Diabetes Clinic
  • Phlebotomy (Blood Tests)
  • COPD Clinic
  • NHS Health Checks
  • CHD Clinic

There is also a General Nursing Clinic which includes the following type of appointments:

  • Warfarin Testing
  • Smears/HVS
  • Baby Immunisations
  • Lifestyle
  • Dressings
  • Vaccinations e.g. for travel
  • Urine Testing
  • Smoking Advice
  • ECG
  • New Patient Medicals
  • Blood Pressure
  • Swabs
  • Contraception
  • Ear Syringing